For all questions regarding Returns, Repairs, & Shipping please see our Policy page
Who runs Naassene?
Naassene was founded by H.S.J, who holds the body to be sacred for the relationship of praise & adornment, nurture & care.
What is the best way to contact Naassene?
The best way to contact Naassene is to email firstname.lastname@example.org for all order inquiries & requests, & email@example.com for press, style pulls & collaborations. NEVER attempt to contact Naassene through DMs on Instagram. IG DMs get lost & the studio cannot keep up nor reference conversations on the IG platform.
What is the timeline of receiving my order once I place it?
All Naassene pieces are handmade to order, unless exclusively marked as Ready To Ship. Please allow 1-2 weeks for a Collar, 2-5 weeks for a Harness, 2-5 weeks for a belt, & 2-8 weeks for a Corset, Bra, Panty, or more intricately patterned piece. *These turnaround times may be extended if order is placed during a Sale or due to COVID-19*.
Are your pieces offered in stores or boutiques?
Currently, No. However we deeply believe that the ability to touch, hold, try on & move in the pieces is crucial. We are currently in the process of stocking & looking for stockists.
What leather does Naassene use to build their pieces?
We utilize top grade Vegetable Tanned Saddlery Leather from a small eco efficient family operated tannery in Mexico. Vegetable Tanned Leather processes uses no harsh chemicals, making it safer both for your body & the environment.
Do you offer Vegan Leather?
Currently, No. However we are in the process of researching a solid Vegan Leather that does not use PVC or Plastic, but is rather made from alternative natural materials.
What is the material of your hardware?
We use Stainless Steel & Solid Brass Hardware.
Do you offer Custom & Bespoke pieces?
We are so interested in creating custom looks. If we have the time & ability to do so at the studio, we would love to construct one of a kind pieces. Please email firstname.lastname@example.org for all Custom & Bespoke piece inquiries.
Do you offer Style Pulls?
If we have pieces on hand at the studio that can be fitted to your clients needs, yes. If we have notice a bit ahead of time, we can create pieces for a style pull. For an inquiry regarding a Style Pull email email@example.com
Are you available for interviews or editorials?
Depending on the temperature of what is happening in the Naassene studio, yes of course. For all press inquiries please email firstname.lastname@example.org